Your Frequently Asked Questions

Why do you use raw cacao instead of toasted? 

Raw cacao is one of the most chemically complex and antioxidant-rich foods on the planet! Most people don't realize that cacao is rich with nutrition such as magnesium, zinc, and even Vitamin C - making it a true superfood. It also contains special compounds that work with our own neurotransmitters to help us feel happy, energized, and inspired. We utilize unheated cacao so that all of these amazing health benefits are preserved.

Where do you source your cacao? Is it fairly traded and ethical?

Cacao is the absolute foundation of our products and the essence of our entire brand. This is why it was paramount that we find the finest quality and most ethically sourced cacao available. We source only single-origin, direct-imported raw, organic, heirloom cacao from small-farm cooperatives in the jungles of Peru. It is both certified USDA Organic and Rainforest Alliance certified. See our Social Responsibility page for more info.

I have allergies! Do you process peanuts, dairy, wheat, gluten, corn, or soy? 

We do not process any of the above. The main allergen risks here are tree nuts - as we process a lot of those. If you have any specific allergies and would like to clarify with us please contact us HERE or give us a call 1800 925 0577 and we’re happy to help. 

Why do you use coconut sugar vs. other sweeteners?

Coconut sugar is our go-to sweetener of choice  - it really is the sugar with benefits! Coconut sugar is naturally high in minerals and has a lower glycemic index than many other sweeteners - even other "whole food" sweeteners like raw cane sugar, honey, or dates. We also love its caramel and maple-like flavor. Our coconut sugar is organic, sustainably grown, and fair trade certified. 

Are there health benefits of essential oils found within some of the chocolates?

Essential oils, when organic and of therapeutic-grade, offer the body amazing medicinal benefits. The essential oils such as citrus, ginger and mint within our raw chocolate treats provide the body with anti-viral and anti-bacterial properties for a boost to the immune system while delivering delicious flavor without the use of artificial or "natural" flavoring agents.  

How does the stone grinding process work? What are the benefits?

Using stone grinders instead of more conventional chocolate machinery allows us to create a silky smooth chocolate liquor from whole cacao nibs (never cocoa powder) that is unparalleled in nutrient density, texture, and complexity of flavor. Stone grinding prevents oxidation and friction, both of which lead to rancidity and nutrient degradation. Our slow stone grinding process takes about 24 hours and temperatures never exceed 100F. 

Why do my Rawmio Spreads vary slightly in consistency, color, and flavor?

We pride ourselves in our small batch, artisan craftsmanship - it ensures that we have more control over the quality of our products. It does, however, lend to more variation in appearance and texture from batch to batch. While we do our best to keep things consistent, our products are hand-crafted and made without processed stabilizing ingredients and therefore vary just like real fruits, vegetables, nuts and seeds found in nature.  

Does my jar of Rawmio Spread need refrigeration after opening? 

Nope! all of our butters and spreads have a 12 month shelf life from the date of manufacturing and are entirely shelf stable, even after opening. Each jar will have a best before date printed on it to ensure you consume it within that time period.  

Where are your products made? 

Our products are 100% made in the USA - right outside of Chicago! 

Is it safe to eat an entire jar of Rawmio chocolate chip cookie dough in 1 day?  ..... :)

Let's just say, it HAS been done before and there is zero judgement. None at all. ;)